Actors involved

Actors name	Description
Citizen / patient	Citizen / patient using Wellness application or Omaolo
Service provider	Organization providing service/app used for citizen communication / care / self-care / professional guided self-care
Healthcare organization	Organization or organization unit responsible of patient care
Clinical professional	Healthcare professional eligble for maintaining work queue of organization and deciding what information is to be transfered to receiving system

Systems name	Description
Sending system	Healthcare information or communication system of the sending partner, e.g. Omaolo or other Wellness Application used for citizen communication / care / self-care / professional guided self-care
Receiving system	Healthcare information system of the receiving partner, e.g. EHR system or integration platform or operations coordination system of healthcare organization
EHR	Electorinic Health Record (EHR) system used by Healtcare organization
Wellness Application	Service or application used for citizen communication / care / self-care / professional guided self-care
Integration Platform	Integration platform or orchestration service of Healthcare organization communicating here information from/to Wellness Application <-> EHR