Use Case - National Back Office (NBO) Updates a relationship

Name NBO Updates a Relationship
User Story Summary (Clinical Overview) As an NBO Demographics Admin,
I want to be able to update relationship data for relationships that originated either from PDS Riak or in Neptune,
So that I can effectively resolve potential Duplication or Confusion cases.
Actors (Role) NBO Demographics Admin
Frequency of Use Multiple times a day.
Triggers
  • NBO Demographics Admin views a Duplication or Confusion work item (Analysis - NBO Data Quality Items).
Pre-conditions
  • A Demographics Admin is authenticated.
  • A Demographics Admin is authorised to view a relationship in PDS Riak or Neptune using information from the work item.
  • A Demographics Admin has investigated the work item and identified a potential Duplication or Confusion.
Post-conditions
  • A Demographics Admin will update the relationship based on their current process.
  • A Demographics Admin will inform the team and close the work item.
Main Flow
  1. An NBO Demographics Admin views a relevant work item.
  2. The Demographics Admin carries out an investigation based on information from the work item.
  3. The Demographics Admin updates the relationship data as they currently do.
  4. The Demographics Admin informs the team and closes the work item.
Alternate Flow
  • Where the NBO Demographics Admin cannot retrieve relevant data, they create a new relationship.
Exception
  • None specified.