UC-03: Referral to a Central Intake

Scenario: Requester Health Care Provider sends a referral request to a Central Intake, which forwards to most appropriate downstream Performer Health Care Provider

Please see:

• UC-03: Referral to Central Intake for the full description of the use case corresponding to the diagrams, and
• Single Entry Models for additional information about why there is multiple service requests (SRs) referenced in these flows.

Routing and Splitting Referral Requests

Routing: The referral request is forwarded to a new downstream service from Central Intake.

Splitting: The referral request gets split into multiple parts/services that logically make up the original request at Central Intake, to be fulfilled by different downstream services.

Chaining Referral Requests

Chaining: A new, distinct referral is created to a downstream service based on the original referral after a service is performed at central intake.