F: Performer HCP declines and CAT reassigns

The following sequence diagram shows the messaging flow when the Performer HCP (Service Provider) declines the service request and the CAT reassigns to another Performer HCP.

See Participants for more information.

aberec-sequence-decline-with-redirect

Element and Value

Refer to Primary Flow for DocumentReference, HealthcareService, Location, Patient, Practitioner, and PractitionerRole elements.

Step 1: Performer HCP notifies CAT of decline of service request

See Step 10 in Primary Flow message flow with changes as below:

Element Value
Task.status "rejected"
Task.businessStatus "rejected-by-performer"
Task.businessStatus.extension.BusinessStatusReason as appropriate
Task.note as appropriate

Step 3: CAT sends service request to another Performer HCP

See Step 6 in Primary Flow message flow

Step 4: CAT notifies Requester HCP of assignment to another Performer HCP

See Step 7 in Primary Flow message flow with changes as below:

Element Value
MessageHeader.reason "service-request-reassigned"

Step 5: Performer HCP acknowledges service request from CAT

See Step 8 in Primary Flow message flow